Return & Refund Policy

At MADD ABOUT, we strive to provide quality products and a hassle-free shopping experience.

Return Eligibility

Returns are accepted only if:

• You receive a damaged, defective, or incorrect product.
• The issue is reported within 48 hours of delivery.
• The product is unused and returned in its original packaging.

Non-Returnable Items

For hygiene reasons, used hair accessories cannot be returned unless they are damaged or defective upon delivery.

Refund Process

Once the returned item is received and inspected, approved refunds will be processed to the original payment method within 5–7 business days.

Exchange Policy

Eligible products may be exchanged based on stock availability. If a replacement is unavailable, a refund will be issued.

Return Request

To request a return or exchange, please email [Your Email Address] with your order number, reason for return, and clear photos of the product.

Contact Us

For any questions regarding returns or refunds, contact us at [Your Email Address].